bb111's Privacy Policy
This page provides a complete description of how your personal information is collected, processed, and kept secure on the bb111 platform.
1. Introduction
bb111 is a trusted online gaming platform committed to providing a safe and enjoyable experience for Bangladeshi players. This privacy policy ("Policy") explains how we collect, use, store, and protect your personal information through our website bb111.lat.
By creating an account or using services on our platform, you accept the terms set out in this policy. We may update this policy from time to time. The latest version will always be available on this page, and we will notify you of any significant changes.
bb111 treats your privacy as its top priority. We use SSL encryption technology to keep all your data secure and do not disclose information to any third party without authorisation.
2. Information We Collect
To operate the bb111 platform and provide you with the best possible service, we may collect the following types of information:
2.1 Information You Provide Directly
- Full name and date of birth (for age verification)
- Email address and contact details
- Username and password
- Documents required for identity verification (copy of national ID card or passport)
- Payment information (bKash, Nagad, Rocket, or bank account details)
- Residential address
2.2 Automatically Collected Information
- IP address and device identifiers
- Browser type and operating system information
- Site access times, page visit history, and session duration
- Data collected through cookies and similar tracking technologies
- Referral source (where you came from before visiting the site)
2.3 Transaction Information
- Deposit and withdrawal history
- Gaming activity records
- Bonus and promotional benefit usage information
3. Purposes for Using Your Information
bb111 uses your information only for the following legitimate purposes:
3.1 Service Delivery and Operations
- Creating and managing your account
- Processing transactions and confirming payments
- Verifying your identity and age (services available only to those aged 21 and above)
- Resolving technical issues on the platform
3.2 Security and Compliance
- Preventing fraud, money laundering, or other unlawful activities
- Ensuring fair play and detecting the operation of multiple accounts
- Enforcing responsible gaming policies
- Complying with applicable laws and regulations
3.3 Communication and Support
- Providing support via live chat and email
- Sending notifications related to accounts and transactions
- Informing you about promotional offers and new services (with your consent)
3.4 Improvement and Analytics
- Improving platform performance and user experience
- Researching and developing new products and services
- Generating anonymous statistics to evaluate and improve service quality
4. Disclosure and Sharing of Information
bb111 never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Operational information may be shared with selected third parties for payment processing (bKash, Nagad, Rocket, bank transfer), technical infrastructure, and security verification. These partners operate under strict confidentiality agreements and may only use the information for specified purposes.
4.2 Legal Obligations
We may be required to disclose information if ordered by a court, in response to a legal request from an investigative authority, or as required by applicable law. Where we are not legally obliged to do so, we will notify you as far as possible.
4.3 Business Changes
Your information may be transferred in the event of a business merger, acquisition, or asset sale. In such cases we will give you advance notice and require the new operator to comply with this policy.
4.4 With Your Consent
Outside the circumstances described above, we will only share your information with third parties with your explicit consent.
5. Cookies and Tracking Technologies
The bb111 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your experience on the site.
5.1 Types of Cookies
- Essential cookies: Required to maintain login sessions and keep the site's core functionality active.
- Functional cookies: Used to remember your preferences and settings.
- Analytical cookies: Collect site usage statistics to help improve the platform.
5.2 Cookie Controls
You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some site features to not work properly.
6. Data Protection and Security
bb111 applies industry-standard security measures to keep your personal and financial information secure.
6.1 Technical Security Measures
- SSL (Secure Socket Layer) encryption — all data transfers are encrypted
- Secure server infrastructure and regular security audits
- Firewall and intrusion detection systems
- Sensitive information stored in encrypted databases
6.2 Organisational Security Measures
- Strict access controls — only authorised staff can access data
- Regular staff training on privacy and data protection
- Rapid response procedures in the event of a data breach
6.3 Response to Data Breaches
In the event of a data breach, we will promptly conduct an investigation and notify affected users as quickly as possible. bb111 remains vigilant in preventing such incidents and continuously improves its technical security measures.
7. Data Retention Period
bb111 retains your personal information only for as long as is necessary to fulfil the purpose for which it was collected or to meet legal obligations.
- Active accounts: Data is retained for the entire period the account remains active.
- Closed accounts: Certain information may be retained for a specified period after account closure for legal, accounting, and fraud prevention purposes.
- Transaction records: Financial transaction records are retained for a specified number of years in accordance with applicable law.
- Marketing data: Marketing-related information is deleted promptly if you withdraw your consent.
8. Your Rights
As a user of the bb111 platform, you have the following rights over your own personal information:
8.1 Right to Access
You may ask bb111 at any time what information is being held about you, where it is being used, and with whom it has been shared.
8.2 Right to Rectification
If any information we hold about you is incorrect or incomplete, you may request that it be corrected or updated. Many details can be changed directly in your account settings; for other information, please contact the support team.
8.3 Right to Erasure
In certain circumstances you may request the deletion of your personal information. However, some information may need to be retained due to legal obligations or fraud prevention requirements.
8.4 Right to Object to Processing
You may opt out of marketing communications at any time. Contacting the support team or clicking the unsubscribe link in an email will stop marketing messages from being sent.
8.5 Right to Data Portability
If you would like to receive the information you have provided in a structured, machine-readable format, you may request this from the support team.
9. Privacy of Minors
The bb111 platform is intended solely for those aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. Age is verified at the time of account creation, and if a user is found to be a minor, their account is immediately closed and any collected information is deleted.
If you become aware that a minor you know has attempted to or is attempting to create an account on bb111, please notify our support team immediately.
10. Third-Party Services
The bb111 platform may use third-party services such as payment gateways, game software providers (for example, well-known providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft), and analytics tools. These services operate under their own privacy policies.
bb111 is not responsible for the privacy practices of these third parties. We recommend that you review their respective privacy policies before using those services.
11. Changes to This Policy
bb111 reserves the right to update this privacy policy as needed. Changes will be published on this page, and users will be notified by email in the case of significant updates.
Continued use of the platform after any changes will be considered as your acceptance of the updated policy. We therefore recommend that you review this page from time to time.
12. Contact Us
If you have any questions or concerns about this privacy policy, or if you have a request regarding your information, please contact the bb111 support team. Our team provides assistance in Bengali and English 24/7.
Available 24 hours a day, 7 days a week — chat directly from any page on the site
[email protected]
24/7 in accordance with Bangladesh Standard Time (BST, UTC+6)
We will process your request as quickly as possible. Some requests may take slightly longer to complete if identity verification is required.